Cancellation Policy for AFNOPASAL
At AFNOPASAL, we are committed to ensuring a seamless shopping experience for our valued customers. However, we understand that circumstances may arise where you need to cancel an order. Below is our cancellation policy:
1. Order Cancellation by Customer
- Before Shipment:
Customers can cancel their order before it is shipped by contacting our customer support team via email or phone. A full refund will be processed for orders canceled before shipment. - After Shipment:
Once an order has been shipped, it cannot be canceled. Customers may opt for a return or exchange as per our [Return & Refund Policy].
2. Order Cancellation by AFNOPASAL
We reserve the right to cancel an order under the following circumstances:
- The product is out of stock or unavailable.
- Issues with payment authorization.
- Inaccuracies or errors in product pricing or description.
- Orders that appear fraudulent or suspicious.
In such cases, customers will be notified promptly, and a full refund will be processed.
3. Process for Cancellation
- How to Cancel:
To cancel an order, please contact our customer service team at 9709007378 or [email protected] with your order details.
- Refund Timeline:
Refunds for canceled orders will be processed within 7-10 business days. The time taken for the refund to reflect in your account depends on your payment method and bank policies.
4. Exceptions
Certain products may not be eligible for cancellation after purchase. These include:
- Customized or personalized items.
- Perishable goods (e.g., food, flowers).
- Digital products or downloads.
5. Contact Us
If you have any questions or concerns regarding order cancellations, please reach out to our customer support team:
Thank you for shopping with AFNOPASAL. We strive to provide you with a hassle-free and enjoyable shopping experience!
